
Successful migration and sunset of Phoenix High-Performance Cluster (HPC)
In a continuous effort to provide up to date, robust computing infrastructure with new features and tools and to streamline the experience of investigators with research technology, the Phoenix High-Performance Computing (HPC) workloads and users were recently migrated to DISCOVERY HPC. This effort started in Summer of 2024 and has now successfully completed, thanks to a great collaboration and tireless effort between the Enterprise Unix Team and the Research IT infrastructure team, which led to the smooth migration of approximately 300 users across 100+ different projects to DISCOVERY HPC. The Phoenix HPC platform is set to be decommissioned after 14 years of successful service to Hopkins’ research community.
Please contact [email protected] for more information about onboarding DISCOVERY HPC.

SAFER Desktop – Windows 11 Upgrade!
Windows 11 Upgrade
We’re thrilled to announce that SAFER will be upgraded to Windows 11 on Thursday, December 19 with minimal disruption. Following the upgrade, SAFER will be upgraded with your next reboot. The latest operating system is designed to boost your productivity and enhance your virtual desktop experience.
Stay tuned for more details and resources to help you make the most of Windows 11.
For any concerns, please contact the IT@JH Help Desk at 410-955-4357 (5-HELP). For general questions, please contact [email protected].

SAFESTOR Request Form is Live!
We are excited to announce the launch of the new SAFESTOR Storage Request Form, a service offered through Research IT. This form is designed to streamline the process of managing your SAFESTOR storage needs. For more information on SAFESTOR, please visit https://researchit.jhu.edu/safe-stor/
With the SAFESTOR Storage Request Form, you can now easily:
Request a new share
Add users to an existing share
Remove users from an existing share
Please note that all SAFESTOR project and access requests require approval from the Principal Investigator (PI). Once your request has been approved by the PI, Research IT will fulfill it within 1-3 business days, based on the order in which requests are received.
If you need Globus for data transfer, please contact us at [email protected] and we’ll be happy to assist you to fulfill your needs.

Upcoming Research IT Holiday Closure!
From December 24 to January 2, Research IT will be
unavailable for service provisioning, onboarding or non-urgent issues. To
ensure your request is reviewed prior to the holiday closure, please submit your requests no later than December 18. We will be addressing any requests or non-urgent issues received starting January 3.

SAFE Desktop – Windows 11 Upgrade!
Windows 11 Upgrade
We’re thrilled to announce that SAFE Desktop will be upgraded to Windows 11 on Sunday, December 8 during scheduled maintenance, with minimal disruption. The latest operating system is designed to boost your productivity and enhance your virtual desktop experience.
Stay tuned for more details and resources to help you make the most of Windows 11.
New Feature
In addition to Windows 11, MATLAB will be available on SAFE Desktop on December 8. MATLAB is a highly requested application, and we are happy to provide to you!
For any concerns, please contact the IT@JH Help Desk at 410-955-4357 (5-HELP). For general questions, please contact [email protected].

SAFESTOR (Research NAS) is Live!
New storage for the research is now available. To learn more, visit SAFESTOR (NAS).

DISCOVERY (Research HPC) is Live!
New High Performance Cluster (HPC) for the research is now available. To learn more, visit DISCOVERY (HPC).

SAFER (Research Desktop) is Live!
New SAFER desktop for the research is now available. To learn more, visit SAFER (Desktop).

AWS (Amazon Web Services) is now PHI/PII compliant!
AWS has recently signed a contract with Johns Hopkins, and is now PHI and PII compliant. To learn more about AWS, visit Amazon Web Services.